Terms and Conditions
Tales from the Trunk is a UK based subscription service which sends one letter out per calendar month to the specified delivery address based on your subscription option.
All prices on the Tales from the Trunk website are shown in Pound Sterling.
The monthly subscription option will automatically charge your card monthly. The first payment will grout of your account on the day of signing up then each month on the 10th of that month. The three and six month subscriptions will be taken as a one off payment and will not renew when the three months or six months has expired.
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Cancellation of the monthly subscription can be done at any point and it will be calculated to ensure you receive your final letter inline with your payments.
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Singing up to receive letters on any of the three subscription options will automatically add your contact email to the Tales from the Trunk mailing list. you can unsubscribe at anytime through the link on the newsletters.
Intellectual ownership
Sam Collins is the owner of the Tales from the Trunk brand and all website and social media content is the property of Sam Collins.
The letters and their contents are the property of Sam Collins and may not be reproduced in any format without written permission from Sam Collins. Any partial or total reproduction of any of this content (website, social media, letters, writing and illustrations) or any commercial reselling is prohibited without the prior and express authorisation of Sam Collins.
Refund Policy
If a letter arrives damaged we will send out a replacement letter or refund you that month's payment after a photograph has been sent to show the damage.
If a letter does not arrive we will send a replacement to you without cost.
If you type your shipping address incorrectly as a sign of good faith we will send out the most recently missed letter with a small charge for postage.
There are no refund offered on three or six month subscriptions once the payment has been made and confirmed.